Domestic Shipping Policy

Shipment processing time

All orders are processed within 3 business days. 

Shipping rates and delivery estimates

Orders over $99 ship for free in North America, for orders less than $99 standard shipping rates apply. Orders are shipped via USPS Priority Mail and should generally take 3-5 business days to arrive once processed. Please note that postal holidays may result in shipping delays. 

Shipment confirmation and order tracking

Once your order is processed you will receive shipping confirmation with tracking information. Note some carriers take up to 48 hours to display tracking information. 

Damages

Ganga Mala is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

International shipping is subject to carrier shipping rates and does not qualify for free shipping on any orders. Please note, shipping timing is an estimate only. Due to Customs delays and other factors outside of our control, orders may take longer to arrive. ganga mala will not be held responsible for any delays that may occur.

Customs, Duties & Taxes 

Ganga Mala is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.